Privacy Policy: Runnalls Denby Land Surveying

At Runnalls Denby Land Surveying, we are committed to protecting the privacy and confidentiality of the personal information provided to us. This policy outlines our practices regarding the collection, use, and disclosure of personal information in accordance with the British Columbia Personal Information Protection Act (PIPA).

1. Information We Collect

We collect information necessary to provide professional land surveying services in the Kelowna and Nelson regions. This may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Property Information: Property addresses, legal descriptions, and site-specific data required for surveying.
• Payment Data: Information required to process invoices for services rendered.

2. How We Use Your Information

We use the information collected for the following purposes:

• To perform land surveying, mapping, and consulting services.
• To communicate with clients, contractors, and local government authorities regarding projects.
• To process payments and maintain business records.
• To improve our website experience and analyze site traffic via Google Analytics.

2. How We Use Your Information

We use the information collected for the following purposes:

• To perform land surveying, mapping, and consulting services.
• To communicate with clients, contractors, and local government authorities regarding projects.
• To process payments and maintain business records.
• To improve our website experience and analyze site traffic via Google Analytics.

3. Disclosure of Information

We do not sell or rent client lists to third parties. We only disclose personal information:

• When required by law or regulatory bodies (e.g., Land Title and Survey Authority of BC).
• To third-party service providers who assist in our business operations (e.g., payment processors).
• With your express consent to facilitate project requirements (e.g., sharing site data with an architect).

4. Data Security & Spam Protection

We take reasonable security measures to protect your data from unauthorized access or disclosure.

• Google reCAPTCHA: Our contact forms use Google reCAPTCHA v3 to prevent spam and ensure the security of our communications.
• Cookies: Our website uses cookies and similar technologies through Google Analytics to understand how visitors interact with our site.

5. Your Rights

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate.

6. Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at:

Runnalls Denby Land Surveying 

Kelowna: 259A Lawrence Ave, Kelowna, BC V16 6L2, info@runnallsdenby.com, (250) 763-7322

Nelson: 669 Baker Street, Nelson, BC V1L 4J3, info@runnallsdenby.com, (250) 825.0440